Last Updated: 17 June 2026
1. Introduction
APIARIES (“APIARIES”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore and applicable data protection laws.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you access or use the APIARIES platform, website, and related services.
2. About APIARIES
APIARIES is a Software-as-a-Service (SaaS) platform designed for associations, societies, chambers, professional bodies, and membership-based organizations to manage memberships, events, subscriptions, payments, and related activities.
3. Personal Data We Collect
We may collect the following categories of personal data:
Identity Information
- Full name
- Username
- Membership ID
- Organization name
- Job title
Contact Information
- Email address
- Phone number
- Mailing address
Account Information
- Login credentials
- User preferences
- Account settings
Payment Information
- Transaction records
- Subscription information
- Billing details
APIARIES does not store complete credit card information. Payment processing is handled by authorized third-party payment providers.
Event Information
- Event registrations
- Attendance records
- Event participation history
Technical Information
- Access logs
Usage Information
- Pages visited
- Features used
- Platform interactions
Documents and Files
- Images, documents/files uploaded by users
- Membership supporting documents
- Corporate registration documents
- Event-related files
4. How We Use Personal Data
We may use personal data for the following purposes:
- Creating and managing accounts
- Processing memberships and renewals
- Managing subscriptions
- Processing payments
- Delivering event services
- Sending operational communications
- Providing customer support
- Improving platform performance
- Monitoring security and fraud prevention
- Complying with legal obligations
5. Customer Data and Data Controller Responsibilities
Where an organization uses APIARIES to collect, manage, or process personal data of its members, applicants, employees, or other users:
- The organization remains the Data Controller.
- APIARIES acts as a Data Processor on behalf of the organization.
The organization is responsible for ensuring that it has obtained all necessary consents and legal authority to collect and process personal data through the platform.
6. Sharing of Personal Data
We may disclose personal data to:
Service Providers
- Cloud hosting providers
- Email service providers
- Payment processors
- Security providers
- Analytics providers
Business Partners
Where required to provide integrated services requested by customers.
Legal Authorities
Where disclosure is required by applicable law, regulation, court order, or governmental authority.
7. Third-Party Services
APIARIES may integrate with third-party services including but not limited to:
- Stripe
- SGePay
- Brevo
- SMTP providers
- WordPress
- Cloud infrastructure providers
Use of such services may be subject to their own privacy policies and terms.
8. International Data Transfers
Personal data may be transferred to, stored, or processed in jurisdictions outside Singapore where our service providers, infrastructure providers, or partners operate.
Where such transfers occur, we take reasonable measures to ensure that appropriate safeguards are implemented.
9. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.
However, no internet-based service or electronic storage system can be guaranteed to be completely secure.
10. Data Retention
We retain personal data only for as long as reasonably necessary to:
- Provide our services;
- Comply with legal obligations;
- Resolve disputes;
- Enforce our agreements.
Upon termination of services, data may be retained for backup, legal, audit, or compliance purposes for a reasonable period.
11. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal data;
- Request correction of inaccurate personal data;
- Withdraw consent where applicable;
- Request deletion of personal data;
- Request information regarding our processing activities.
Requests may be submitted using the contact details below.
12. Cookies and Tracking Technologies
APIARIES uses cookies and similar technologies to:
- Maintain platform functionality;
- Improve user experience;
- Analyze website traffic;
- Enhance security.
Please refer to our Cookie Policy for additional information.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on our website and become effective upon publication.
14. Contact Information
For privacy-related questions or requests, please contact:
Data Protection Officer
Apiaries
Email: evangelist@apiaries.co
Website: https://apiaries.co/